03 / How it works

Start with
the right fit.

Every partnership starts with your products and the opportunity in front of them. We build the setup together before preparing for launch.

Share the opportunity.

Tell us about your brand, assortment, current sales channels and the markets you want to explore. We review the product and channel fit together.

What we work towards

A shared view of the products and channels worth exploring.

Agree the setup.

Define the selected channels, stock ownership, commercial terms and responsibilities. We include fulfilment, customer service, reporting and settlement in the discussion.

What we work towards

An agreed scope, with Brand Relay as your single point of contact.

Prepare & launch.

Prepare the catalogue, prepare stock in our warehouse and connect the order flow. Launch follows the agreed channel requirements and readiness checks.

What we work towards

A prepared operation across the agreed marketplace channels.

After launch

Keep the work
connected.

Brand Relay handles the day-to-day marketplace operation and fulfilment from our warehouse.

We manage the agreed listing, order and customer service work, and review the operation with you through the reporting and communication arrangements set out in your partnership.

Explore the services

For the first conversation

A useful
starting point.

A short introduction is enough to begin.

  • Your brand and product categories
  • A catalogue or a few representative products
  • Current sales channels and target markets
  • How you handle stock and fulfilment today

We can work through the remaining details together.

Tell us about your brand

Let’s make the next connection

Where could your
brand go next?

Tell us what you sell and where you want to grow.

Start a conversation

Marketplace operations and fulfilment.
Brand Relay is your single point of contact.